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Warranty Claim

Step 1 of 5
Customer details and claim type
Step 2 of 5
Purchase, product and problem
Step 3 of 5
Installation and vehicle
Step 4 of 5
Files and declaration
Step 5 of 5
Review and submit
Before You Begin
Use this form to submit a defect/non-conformity complaint or a commercial warranty claim. Submission registers the claim but does not automatically accept coverage, cause or a particular remedy. You may submit the form without every document or photo; if further information is needed, we will contact you. Do not ship the product before receiving written instructions.

Customer details and claim type

Customer type * Required fields

Purchase, product and problem

Installation and vehicle

Has the product been installed? * Required fields

Files and declaration

Up to 5 files. PDF/JPG/JPEG/PNG/HEIC. Max 5 MB per file, 15 MB total.
Information on how we process your personal data is available in our Privacy Policy.

Review and submit

Submission registers the claim but does not automatically accept coverage, cause or a particular remedy. Do not ship the product before receiving written instructions and, where applicable, an RMA number.
Customer details and claim type Edit
Customer type
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Claim type
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Full name / contact person
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E-mail address
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Phone (Optional.)
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Country
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Purchase, product and problem Edit
Order, invoice or other purchase reference
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Product name or code
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Problem description
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Installation and vehicle Edit
Has the product been installed?
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Files and declaration Edit
Attachments (Optional. You may add photos, diagnostics, proof of purchase or installation.)
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I confirm that the information provided is accurate to the best of my knowledge and that I am authorised to submit this request.
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Claim Submitted

We received your claim and sent a confirmation to the e-mail address provided.

Submission does not automatically accept coverage, cause or a particular remedy.

We will review the information and reply from [email protected].

Do not ship the product before receiving written instructions.

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