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Technical Consultation Request

Step 1
DESCRIBE THE CASE
Step 2
ADD SUPPORTING EVIDENCE
Step 3
PAY BY CARD
Step 4
RECEIVE THE PDF REPORT
Step 5
History & Work Done
Step 6
Files
Step 7
Review & Submit
DESCRIBE THE CASE
ADD SUPPORTING EVIDENCE
PAY BY CARD
Emergency mode
Slipping or engine-speed rise without acceleration
Harsh or sudden shift
No movement / Missing gear
Noise
Shudder or vibration
Overheating
Leak
Adaptation or software problem
Warning or warning light
RECEIVE THE PDF REPORT
Choose the status that best describes the case. If fault codes are available, you may enter them or upload a photo or PDF. You do not need to do both.
You can continue. We will analyse the available information, but without fault codes, workshop diagnostics and measurements the answer may be more general and have a lower confidence level. This alone is not grounds for a refund.
History & Work Done
Files
Please attach photos, diagnostic reports, repair invoices, audio or video. Maximum size per file: 20 MB.
Up to 5 files. JPG, PNG, HEIC, PDF. Maximum 10 MB per file.
Up to 2 files. MP4. Maximum 50 MB per file.
Review & Submit
Before You Pay
• Your information must be accurate to the best of your knowledge.
• Payment covers one vehicle, one automatic gearbox and one related problem.
• The service is remote technical guidance and does not replace physical diagnostics.
• The answer is provided within 72 hours, excluding non-working days. One follow-up question and one update within seven calendar days are included.
How we use your personal data: Privacy Policy.
Payment Successful and Case Created

We sent a confirmation and copy of your submitted information to .

Case reference: TS-XXXXXXXX

You will receive an expert-checked PDF report within 72 hours, excluding non-working days. If we need additional information, we will write to you in the same e-mail thread. To add information, reply to the confirmation and keep the TS reference in the subject.

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