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Repair

Step 1
Transmission Identification
Step 2
Describe the Problem
Step 3
Error Codes & Attachments
Step 4
Your Details
Step 5
Delivery & Consent
Step 6
Review Your Request
Important – Please Read Before Continuing

Complete the short request first. Do not ship the TCU/TCM at this stage. We will review the information and contact you to confirm whether the module can be accepted and how to send it. Not every fault can be repaired reliably and economically.

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Transmission Identification

If you know it, you do not need to enter the VIN. If you are not sure, you can use our tool: What Transmission Do I Have?
Enter the VIN if you do not know the code, or provide both if you wish.

Describe the Problem

What are you sending? * Required fields Complete this field.
We do not repair conductor plates because the repair is generally not economically justified. We may be able to help source a new replacement part.
What service do you need? * Required fields Complete this field.
Depending on the vehicle and module, the vehicle may need to be at MID Auto. We will confirm this after reviewing the request.
What is the problem? * Required fields Complete this field.

Error Codes & Attachments

Upload a photo in which the complete part number is clearly visible.
Enter it manually only if it is clearly readable.
Diagnostic result: * Required fields
Has the module been opened or repaired before? * Required fields Complete this field.

Your Details

You are: * Required fields Complete this field.
Complete this field.
Please enter a valid e-mail address, e.g., [email protected] The automatic acknowledgement will be sent here.

Delivery & Consent

Do not ship the module at this stage.

Review Your Request

Please check the details below before sending your request. If you need to make changes, you can go back and edit.
Your details:
Transmission Identification Edit
What are you sending? Edit
Error Codes & Attachments Edit
Your Details Edit
Delivery & Consent Edit
Your Request Has Been Received

We have received your request and sent an acknowledgement to the e-mail address provided. Do not ship the unit at this stage. We will review the information and contact you to confirm whether and how it can be sent and to explain the next steps.

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